Privacy Policy
Your privacy is important to us.
This Privacy Policy explains how 3DChimera collects, uses, and shares personal information.
Information We Collect
We may collect information you provide to us, including your name, company, email address, phone number, billing or shipping information, order information, and information submitted through contact forms, quote requests, support requests, email, phone, or SMS.
We may also collect basic website usage information such as IP address, browser type, pages visited, and information collected through cookies or similar technologies.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and provide quotes
- Process orders and provide products or services
- Provide customer service and technical support
- Communicate regarding orders, projects, appointments, or accounts
- Send marketing communications when permitted
- Improve our website and services
- Comply with legal or business requirements
SMS Communications
If you provide your mobile number and consent to receive text messages from 3DChimera, we may send you messages regarding inquiries, quotes, orders, appointments, support, or other communications you have requested.
SMS consent is not shared with third parties or affiliates.
Mobile phone numbers and SMS opt-in information are not sold or shared with third parties or affiliates for marketing or promotional purposes.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive SMS messages is not a condition of purchase.
How We Share Information
We may share personal information with service providers that help us operate our business, such as payment processors, shipping providers, website and software providers, and other vendors necessary to provide our products and services.
We may also disclose information when required by law or when necessary to protect our business, customers, or legal rights.
3DChimera does not sell personal information.
Data Security and Retention
We use reasonable safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.
We retain personal information only as long as reasonably necessary for business, customer service, legal, or regulatory purposes.
Your Choices
You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.
You may opt out of SMS communications at any time by replying STOP.
For questions or requests regarding your personal information, contact us at info@3dchimera.com.
Changes to This Policy
3DChimera may update this Privacy Policy from time to time. Any changes will be reflected by the “Last Updated” date below.
Contact Us
3DChimera
info@3dchimera.com
(786) 701-0700
3DChimera.com
Last Updated: September 4, 2026
